Legal

The legal agreement governing your use of StrideVoice, including subscription terms, customer responsibilities, AI agent limitations, and governing law.

Last updated: July 12, 2026

Terms for design partners and beta customers: prerelease software expectations, no SLA during beta, oversight obligations, feedback, and how the beta converts (or doesn’t) to a paid plan.

Last updated: July 12, 2026

How StrideVoice collects, uses, and protects data — including call recording handling, caller privacy, sub-processors, and your rights under CCPA and GDPR.

Last updated: July 12, 2026

Permitted and prohibited uses of the platform, including call recording consent requirements by state, TCPA compliance rules, and AI accuracy obligations.

Last updated: July 12, 2026

What cookies StrideVoice sets on stridevoice.com and console.stridevoice.com, how they are used, and how to manage or opt out of non-essential cookies.

Last updated: July 12, 2026

Uptime commitments (99.9% for Growing Teams and Full Crews on paid production plans), Downtime definitions, incident response times, and service credit calculation and claims process. Does not apply to beta accounts.

Last updated: July 12, 2026

Governs the processing of personal data by StrideVoice (as processor) on behalf of Customers (as controllers), including sub-processors, breach notification, and deletion obligations.

Last updated: July 12, 2026

StrideVoice’s security architecture: infrastructure, encryption (TLS 1.3, AES-256), access controls, call recording security, vulnerability management, and responsible disclosure.

Last updated: July 12, 2026

Our WCAG 2.2 Level AA conformance goals, the accessibility features of the site and console, known limitations, and how to report accessibility barriers.

Last updated: July 12, 2026